These items are not eligible for self-return. The seller will arrange the return pick up for these items. Note: - Once the package is received at Amazon Export Sales LLC fulfillment center in the US, it takes 2 two business days for the refund to be processed and 2- 4 business days for the refund amount to reflect in your account. Refunds are applicable only if determined that the item was not damaged while in your possession, or is not different from what was shipped to you.
Your question might be answered by sellers, manufacturers, or customers who bought this product. Please make sure that you've entered a valid question. You can edit your question or post anyway. Please enter a question. Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time.
It's a good thing you're covered because no other extended warranty can protect your stuff the way an Asurion Protection Plan can. Buy a protection plan from a company that you know and trust add an Asurion Protection Plan to your cart today! Skip to main content. Currently unavailable. We don't know when or if this item will be back in stock. Have one to sell? Sell on Amazon. Image Unavailable Image not available for Colour:. Brand: Asurion. Return Policy Home and Kitchen 10 Days Returnable This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
You can also return the product within 10 days of delivery for full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
Brief content visible, double tap to read full content. Full content visible, double tap to read brief content. Service plan term: 3 Year 3 Year. Updated other options based on this selection. See all 3 options. See all 18 options.
Mechanical and electrical failures are covered after manufacturer warranty expires If we can't fix it, we will issue you an Amazon Gift Card for full replacement value Protection when you need it from a name you can trust No deductibles or additional fees. Easy claims online or by phone. Contract is emailed to you within hours of your purchase. Fully Transferable. Get free delivery on first purchase Know more.
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Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness. Top reviews Most recent Top reviews. Top reviews from India. There are 0 reviews and 0 ratings from India. Top reviews from other countries. I have had a product from them before and found it worth every penny and the company easy to deal with.
Report abuse. March 11, June 3, Nashville Business Journal. January 3, June 21, October 30, Atlanta Business Journal. December 16, Merges with Asurion". Private Equity Hub. May 23, April 12, Retrieved 2 July August 26, Retrieved 27 August Business Insider. Retrieved The Times of Israel. January 9, Major corporations headquartered in the Nashville metropolitan area.
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You're typically only eligible within the first 30 days of activating or upgrading your phone. The type of devices that are covered depends on the wireless provider. If you file a claim but need to cancel, you can do it right on the website. Depending on your wireless carrier, you can file up to three claims in a year. Asurion phone insurance attempts to send you a replacement device that is the same make and model of your old one.
Your replacement device may be new or refurbished and the color, brand, model and features could vary based on availability. You must pay a deductible before insurance kicks in and pays for a repair or replacement. The deductible is typically far less than the retail price of a new phone, which saves you money in the long run.
Asurion offers a layer of protection if you are prone to dropping, breaking or losing your phone. However, if you're picky about the phone that you have, it's important to remember that you may not always receive a replacement phone that is identical to your lost or damaged device. The monthly cost is relatively inexpensive compared to the cost of repairing or replacing high-end phones, which makes the service worth it for people who want to protect their devices.
A link has directed you to this review. Its location on this page may change next time you visit. The claim process was easy online. I picked the location to drop off the phone for repair. Dropped off the phone to have the screen repaired.
It was ready quickly and the guys inside the store were super helpful and friendly. Easy process. Very satisfied. Was easy and had new phone the next day And the price for the coverage is so reasonable. Peace of mind means so much. Knowing if you break, lose or get your phone stolen that it will be fast and easy to file a claim takes the stress away. The phone was mailed and received within 48 hours.
We called the phone number provided with the phone for assistance in getting the phone set up. The person we talked to was knowledgeable and efficient and within an hour or so we had the phone connected to the internet, WIFI, the printer, and had retrieved all of my wife's emails, photos, phone contacts, etc. Unfortunately the text messages were not retrievable but no great loss. There is, however, one issue that has not been resolved.
The charger that was received with the LG G7 was not compatible with the phone. I called Asurion Customer Service and was told that a new charger would be sent. It has been four weeks and we have not yet received a compatible charger for the new phone. The issue with the charger is the only thing that kept me from giving a five star rating. Get buying tips about Electronics Extended Warranties delivered to your inbox.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. My phone was damaged. I filed a claim. My replacement phone arrived in a few days time during the busy Christmas holiday season. The new phone worked great. I factory reset my old damaged phone.
I sealed the old damaged phone in their prepaid envelope with an USPS tracking number already assigned and dropped the envelope into the outgoing mail at the US Post Office. Asurion emailed me they received the old damaged phone. The new phone also came with instructions for several different options to transfer your phone data and contact information for an Asurion technician to talk you through the procedures step by step. It was an easy, simple, and an awesome hassle free experience.
Thank you for your awesome service and support. I called immediately, had my phone suspended and blocked the number. I went to ATT and had the replacement one set up for delivery. I was told they usually overnight them and I should have had it within a day or 2.
It took 4 days because of the holiday. I get the holidays but if that was case I wish the person never told me they usually come in days! Because that was my expectation and you guys definitely failed that one. It would be nice if you had a plan in place for situations like these with holidays. Otherwise it was a great experience, minus the wait time, waiting for the new one to come.
My experience having a representative come to my house and replace my screen was excellent! Excellent in every way. However; when I first brought my phone into the store location in Newnan; Georgia for repair I was not overall happy. The gentleman that helped me was respectful and professional. But he insisted I give him my passcode and my phone for a 2 hour time frame. He insisted he could not replace my screen unless I did. If that's the case why did the agent that came to my home not tell me to unlock my phone but asked me to turn it off?
I can't imagine why anyone would unlock a phone and hand it over to anyone; a total stranger, for 2 hours? How is my info protected? It would be like unlocking my phone and leaving it at Macdonald's for 2 hours. Who would do this? Not me! If the agent could replace the screen with it turned OFF- they need to be able to do the same at the repair store location.
The personal info on someone's phone doesn't need to be open for access by anyone - especially a total stranger. This policy needs to be changed. Overall, the experience was good. IT would be better if employees of both were all on the same page about the protocols. Then the day my phone was supposed to arrive as an Asurion same-day delivery, it didn't.
I wasn't notified via email and actually sat outside for 2 hours hoping it would arrive. This is an unfortunate part about not having a working phone. IT wasn't until I called the next morning that I was told there was an issue with the drop off. At this point, I hadn't had a working phone in nearly one week. Veronica made my day with her exceptional service and expertise.
My Hi Adlaisa, I am sorry to hear about your second replacement device. I understand the frustrations involved. I would like to ensure you receive a working device. I will be happy to private message you with additional information.
Overall, I'm satisfied with my experience with Asurion. In the past, I've received a replacement within two days. This time it took about a week and a half, pretty slow, in my opinion. Retrieved 24 June The Tennessean. September 25, Retrieved 6 April The New York Times. March 11, June 3, Nashville Business Journal. January 3, June 21, October 30, Atlanta Business Journal.
December 16, Merges with Asurion". Private Equity Hub. May 23, April 12, Retrieved 2 July August 26, Retrieved 27 August Business Insider. Retrieved The Times of Israel. January 9, Major corporations headquartered in the Nashville metropolitan area. Categories : Private equity portfolio companies Financial services companies established in Insurance companies of the United States Privately held companies based in Tennessee Madison Dearborn Partners companies Providence Equity Partners companies Companies based in Nashville, Tennessee establishments in Tennessee.
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In , the company operated in 14 countries and had Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device. Asurion | followers on LinkedIn. We help our million global customers unlock the potential of technology—to help make their lives a little easier.