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Thread starter Sniki Start date Sep 24, Tags lenovo thinkpad. Sniki Moderator. ThinkPad Clover Theme. Last edited: Sep 24, I also try some other ways, but never make it work. Another issue is brightness control, I can't make it work.
RehabMan Moderator. Click to expand You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. Page 78 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive.
Page Hard Disk Security Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Then follow the instructions on the screen. Page 82 Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1.
Place the top joint of your finger on the sensor. Page Using Firewalls Lenovo provides a full version of antivirus software on your computer with a free day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
Page Chapter 6. Advanced Configuration 9. Page Installing The Windows 8, Windows 8. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. Depending on your preference, install Lenovo programs. To download the latest device drivers, do the following: 1.
Select your product name to view all the device drivers for your computer. Select the device drivers you that you need, and follow the instructions on the screen. Page 89 Table 2. Page 90 Table 2. If you select Disabled, it disables and hides the USB 3. Page 91 Table 2. Page 92 Table 2. Config menu items continued Menu item Submenu item Value Comments If you select Enabled, the system is powered on when the ac power adapter is attached.
If the system is in hibernate state, the system resumes normal operation. If you select Disabled, the system is not powered on nor resumed when the ac Config menu items continued Menu item Submenu item Value Comments Select Disabled to enable only one threads within each execution core unit. The following table lists the Security menu items. Default values are in boldface. The menu items might change without notice.
Depending on the model, the default value might vary. Attention: The default configurations are already optimized for you. Page 95 Table 3. Page 96 Table 3. Page Startup Menu Table 3. Select Disabled to allow any operating systems to run at boot time. Page Restart Menu Table 4. Startup menu items Menu item Value Comments Boot Select the boot device when you press the power button to turn on the computer.
The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum. Chapter 6 Advanced configuration Page User Guide Page Chapter 7. You might want to read the device driver information release notes prior to updating for compatibility or known issues. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1.
Page Taking Care Of Your Computer scheduled updates to search by severity critical updates, critical and recommended updates, or all updates so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program.
If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive. Page 6. Rinse the sponge with clean running water. Wipe the cover with the clean sponge. Wipe the surface again with a dry, soft, lint-free cloth. Wait for the surface to dry completely and remove any fibers from the cloth.
Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Page Chapter 8. Troubleshooting Computer Problems When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state.
Page Spills On The Keyboard 2. Remove all power sources from the computer battery and the ac power adapter. Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer starts with ac power but does not start when ac power is removed, call the Customer Support Center for support.
Have the computer serviced. The system board should be replaced, and the box serial number needs to be reinstalled. Solution: — If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1.
Page Beep Errors Beep errors Table 5. Beep errors Problem Solution Have the computer serviced. One short beep, pause, three short beeps, pause, three more short beeps, and one short beep One long and two short beeps The video function has a problem. Page 3. Click Update Driver Software, and then follow the instructions on the screen. If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex. Remove the WAN card.
Note: Some models do not have a wireless-WAN card. Bluetooth problems Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for the device to which you want to connect. Page Problems With The Display And Multimedia Devices If the problem persists, make sure that the correct device driver is installed by doing the following: 1.
Open Control Panel. Click Keyboard. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly. Solution: Do the following: — Press F7 to bring up the image. Page — For Windows Click Display settings. Show the displayed window in full screen. Then click Advanced display settings. Note: If your computer cannot detect the external monitor, click the Detect button. Click the icon for the desired monitor the Monitor-2 icon is for the external monitor.
Page Audio Problems Solution: Sometimes, when you use a high resolution such as x, the image is shifted to left or right on the screen. To correct this, first make sure that your external monitor supports the display mode the resolution and the refresh rate that you have set. If it does not, set a display mode that the monitor supports. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed.
Solution: It is normal for the sliders to change position when certain sound programs are used. Page Power Problems Solution: Discharge and recharge the battery pack. If your battery operating time is still short, use a new battery pack. Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to reset the protector; Page Sleep And Hibernation Problems If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1.
If this occurs, do a hot-unplug-and-plug operation for the USB device. Solution: If the wakeup function is enabled, the computer consumes small amount of power. Page A Software Problem Solution: When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connected to the computer. If the tray still does not open, make sure that the computer is running, and insert the end of a straightened paper clip into the emergency eject hole.
Page Problems With Ports And Connectors Problems with ports and connectors The following are the most common problems with ports and connectors. Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. Page Chapter 9. Page Performing Backup And Recovery Operations To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1.
The Rescue and Recovery program opens. Obtain them from Lenovo. Page Using The Advanced Startup Options Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. Page Creating And Using Recovery Media Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image.
If you cannot start the computer, you can use recovery media to troubleshoot and fix the problems on your computer. It is recommended that you create recovery media as early as possible. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press F The Boot Menu window opens. Select the recovery drive as the boot device. Page Recovering Your Operating System If Windows 10 Fails To Start Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system.
This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start. Page Chapter Replacing Devices Replacing the battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder.
The system does not support unauthorized batteries or batteries designed for other systems. Page Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Page Installing Or Replacing The Sim Card After the replacement, turn over the computer and connect the ac power adapter and all cables to the computer.
Installing or replacing the SIM card Before you start, print these instructions. Insert the new SIM card firmly into the slot until you hear a click. Install the battery pack. Turn over the computer and connect the ac power adapter and all cables. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Page 4.
Remove the screw that secures the hard disk drive or solid-state drive. Remove the hard disk drive or solid-state drive. Install the new hard disk drive or solid-state drive. Chapter 10 Replacing devices Page Replacing A Memory Module 7. Install the screw to secure the new hard disk drive or solid-state drive. Install the base cover assembly and tighten the screws 9. Replacing a memory module Before you start, print these instructions. Page Note: The operating speed of the memory module has dependency on the system configuration.
In some conditions, the memory module in your computer might not be able to operate at the maximum speed. Attention: Before handling a memory module, touch a metal object to reduce any static electricity from your body. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place.
Page Attention: Before handling a card, touch a metal table or a grounded metal object. To install or replace an M. If you are installing a wireless-LAN card, go to step 5. If you are replacing a wireless-LAN card, do the following to remove the old card first: a. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card.
Page 5. Align the notched edge of the new wireless-LAN card with the key in the slot. Then carefully insert the card into the slot at an angle of about 20 degrees. Pivot the new wireless-LAN card downward , and then install the screw to secure the card in place 7.
Installing or replacing the M. If your computer already is installed with a wireless-WAN card, remove the card by doing Step 4 to 6. Page 7. Align the notched edge of the new wireless-WAN card with the key in the slot. Pivot the new wireless-WAN card downward and then install the screw to secure the card in place 9.
Turn off the computer, then disconnect the ac power adapter and all cables from the computer. Remove the battery pack. Remove the Ultrabay device. Insert the new Ultrabay device into the bay. Install the screw to secure the new Ultrabay device. Install the base cover assembly and tighten the screws User Guide Page 9.
Page Replacing The Keyboard 6. Replacing the keyboard Before you start, print these instructions. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool to slide the keyboard forward by 2. Note: Do not press or hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved. Pivot the keyboard slightly upward as shown by the arrow until you can see the connectors on the bottom side of the keyboard.
Then turn over the keyboard as shown by the arrow 7. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: User Guide Page 1. Attach the connectors, and then turn over the keyboard. Insert the keyboard into the keyboard bezel as shown.
Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Slide the keyboard frame backward by 2.
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